Buying and Cashing Out Crypto
What to do if Selling Crypto in-app Fails
Fix failed sell orders and provider rejections.
- 1
Check that the asset, amount and region are supported by the payment provider you selected.
- 2
Make sure your identity verification with the provider is complete and not expired.
- 3
Try a different provider from the quote list - limits and coverage differ between them.
- 4
Keep the order ID. Support needs it to follow up with the provider on your behalf.
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